Frequently Asked Questions

Everything you need to know about shopping with Kaila Boutique.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do I know which size to choose?

Each product page includes a detailed size guide. Since we curate pieces from various designers, we recommend checking the specific measurements listed to find your perfect fit.

Do you ship internationally?

Yes, Kaila Boutique ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

Can I change or cancel my order after it's been placed?

We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placing your order by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.